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RIA: Giving Bad News: A Comparison Between Telemedicine and In-Person Modalities

Tuesday, May 20, 2025

3:30 PM – 4:00 PM

Location: Colorado Convention Center, Room 505

CE: .5 AAPA Category 1 CME

Catherine C. Letherer, DMSc, MBA, PA-C

Associate Professor, Academic Director
California Baptist University
Riverside, CA, United States
James Zapata, DMSc, MS, PA-C

Program Director
California Baptist University Attn: Physician Assistant Studies
Riverside, CA, United States

Research in Action (RIA): 25-minute research presentation, eligible for CME

It's understood that the communication of bad news delivery requires adequate training with providers being able to express empathy and compassion. With the scarcity of data on bad news delivery using telemedicine, this study assesses the simulation training of PA students utilizing Bad News Delivery with both in person and telemedicine modalities.

Authors:
Catherine C. Letherer, DMSc, MBA, PA-C
James Zapata, DMSc, MS, PA-C

Learning Objectives:

At the conclusion of this session, participants should be able to:

Introduce PAs and PA students to methods which enable effective communication of bad news using telemedicine skills
Recognize the challenges and barriers when utilizing telemedicine in delivering bad news to patients
Discuss findings of research and explore methods to improve the future of bad news delivery using telemedicine